Institutions must support international students in adjusting to study and life in Australia, achieving their learning goals and satisfying the learning outcomes of their course.
This includes providing information on arrival about:
- student support services available to help facilitate a smooth transition to life in Australia;
- legal services;
- emergency and health services;
- facilities and resources;
- complaints and appeals processes; and
- any student visa conditions relating to course progress and/or attendance as appropriate.
Throughout your course, institutions must help you access study support services and welfare-related services if you need them.
Find out more at the Australian Education International website.
